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  1. Call transfer not showing original caller ID

    I checked and it seems we have both of these turned on already

  2. Call transfer not showing original caller ID

    It's on attended transfers. We hardly ever do blind transfers

  3. Call transfer not showing original caller ID

    When we transfer a call internally it comes up with the name of the person who answered the original call as the origin of the call. Is there a setting to make it transfer through the number of the original caller?

  4. Freshdesk Integration

    Is it possible to get the API and try build it ourselves, accepting the fact that there is no support or docs?

  5. Documentation Api v16

    We were also wondering this. Trying to build a custom integration for freshdesk and not having much luck.

  6. Freshdesk Integration

    We would like some guidance on integrating Freshdesk with 3CX. We have managed to successfully integrate using the CRM template. However the way the template functions is not the way we would require. Template integration works as follows: Consultant answers the call 3CX does API call...
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