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  1. Ruth Elizabeth Abbott

    Refund stuck in contact-form loop

    Hello my colleague @IrinaP_3CX will follow this up with you to provide the requested refund.
  2. Ruth Elizabeth Abbott

    Hosted by 3CX: Price Decreases

    @Evolute IT thank you for your feedback. I have reworded the section on Email to make it clearer.
  3. Ruth Elizabeth Abbott

    Important Update: Upgrade Your NFR Licenses to 3CX V20

    Hello Craig, your full license will be returned once the script is run. This happens on a Monday and Friday when the script is run.
  4. Ruth Elizabeth Abbott

    Top Forum Contributors Announced Q2 & Q3 2023

    @bitn2 and @aws2p we want to highlight the contributions across all of our Forums. So if you can hold on for a couple more days we will also be announcing the winners across the international sites. Thanks for your patience. May the best man (and/or woman) win!
  5. Ruth Elizabeth Abbott

    Top Forum Contributors Announced Q2 & Q3 2023

    Hello @aws2p. Thanks for your message. Give us a couple of days to come back with the winners on the international forums. It's a good chance to say 'merci' to you directly for the posts you've been making. We appreciate it.
  6. Ruth Elizabeth Abbott

    Top Forum Contributors Announced Q2 & Q3 2023

    Hello @bitn2 thank you for the post. We will also be announcing the international forum winners in the next couple of days. Thanks for your patience in the meantime. Ruth
  7. Ruth Elizabeth Abbott

    Yealink CP Series | Configuration Guide

    Thank you @CentrexJ for the heads up. We will update the guide the soonest. Thanks for your patience in the meantime.
  8. Ruth Elizabeth Abbott

    Disconnect license from FQDN

    Hello @TwentySeven the link does not work anymore. Is there a specific question I can help you with? I can either direct you to a new resource or one of our Community members will help me. Let us know.
  9. Ruth Elizabeth Abbott

    Aviate. Navigate. Communicate. Upwards and Onwards to Deliver on Promises Made

    We couldn't say it better ourselves:-) Looking forward to your next great analogy!
  10. Ruth Elizabeth Abbott

    Aviate. Navigate. Communicate. Upwards and Onwards to Deliver on Promises Made

    @Sparky Bear thanks so much for the great aviation analogy in your comment a few days ago. We've incorporated it into our latest blog!
  11. Ruth Elizabeth Abbott

    Aviate. Navigate. Communicate. Upwards and Onwards to Deliver on Promises Made

    Continue reading the Original Blog Post.
  12. Ruth Elizabeth Abbott

    Update 7A Alpha - Focus on Password Security and More

    @soli thanks for the question. Do you refer to an existing end user or a new end user? To recap from the blog: For existing end users login with your current password unless you've forgotten it. In this case, follow the reset password option as shown by @Charles_3CX . For new users, we’ve...
  13. Ruth Elizabeth Abbott

    Security Update Tuesday 11 April 2023 - Interim Assessment Concluded

    Although there's much speculation in the media we don't have any confirmed information of the purpose or aims of the attack. Like any investigation we expect it to be thorough. But thorough investigations also take time. As you'll be aware 3CX has appointed Mandiant to undertake the...
  14. Ruth Elizabeth Abbott

    Version 18 Update 6 Simplified. Modernized.

    Thanks so much for your detailed feedback. I've passed it back to the team.
  15. Ruth Elizabeth Abbott

    Version 18 Update 6 Simplified. Modernized.

    Thank you too Brian for taking the time to provide your great feedback. I'll pass this on to the team.
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