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  1. Voicemail-to-text / Transcription

    How is "Voicemail Transcription" implemented in the 3CX SMB version? It's listed on the pricing and features page as included. I have read the instructions for on-premise and self-hosted versions, but those don't seem to apply within 3CX SMB, correct...

  2. Voicemail to Email

    @Charles_3CX understanding that the audio file isn't included as an attachment, how is "Voicemail Transcription" implemented in the 3CX SMB version? It's listed on the pricing and features page as included. I have read the instructions for on-premise and self-hosted versions, but those don't...

  3. checking voicemail left on another extension

    @zambini I'm on the SMB version. I needed to be able to access any voice mailbox for our users, as well. However, I needed to do so from an external phone, not a deskphone. I assume this might work for you, too - just implement it as a speed dial on the deskphone. 1. Set up a Digital...

  4. Solved Unable to Autoprovision SIP-T53

    Solved! Thanks, all for the support!

  5. Solved Unable to Autoprovision SIP-T53

    I see, thank you. Just went through the recommended steps again, but no luck. Used the reset process from the phone hardware this time. The phone initializes, obtains an IP address, shows “Config updating” and then “Update skipped” only to return to the Home Screen with no changes. Should I try...

  6. Solved Unable to Autoprovision SIP-T53

    Thanks, @Alejandro_3CX! I will try that again. I’m using the factory reset option from the GUI. Is there a more thorough way to reset the phone? Also, reading some other threads, is it possible that the phone has been blacklisted?

  7. Solved Unable to Autoprovision SIP-T53

    I am on the 3CX FREE (hosted) plan and am establishing an entirely fresh 3CX system, including new out-of-the-box Yealink SIP-T53 equipment. All of our users are successfully utilizing softphones (and the 3CX apps). Our SIP trunk is working accordingly through Voxtelesys. I have four 3CX users...
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