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  1. Base W60B issue

    The latest firmware from Yealink: And provision through STUN, shop is small, they have 2 phones only, 1 cord less and another one is Fanvil H2U-V2

  2. Base W60B issue

    I got a Yealink Base W60B and 1 cordless phone. I provisioned the base look successful but the line still forbidden. I checked on account still showing registering. I thought conflict public IP address and I added new one. But still haven't registered I uploaded pictures below, please help...

  3. Solved Operator Extension

    Thank you so much. I got that

  4. Solved Operator Extension

    could you provide guidance on preventing callers from being transferred out of voicemail unexpectedly? or some suggestions that you have concerned

  5. Solved Operator Extension

    Hello, I manage two small businesses that share a 3CX host to cut costs. However, we're experiencing an issue where callers transferred out of voicemail or other menus end up being forwarded to different extension. For example, if a caller rings SIP A, then the call is directed to a ring group...

  6. Integrate ZOHO to 3cx

    Hi, just want to know, if the contact is not matching with CRM, it should be records as missed call from number xxxx on CRM but now 3CX is not allow to do it any more. This is because of 3CX or because of CRM software blocked it?

  7. Incoming Calls Abandoned

    Hi there, We are experiencing a significant increase in abandoned incoming calls, which is unusual compared to our previous call data. This sudden surge in abandoned calls can have a negative impact on our customer service and may result in missed opportunities. It's crucial that we address...

  8. Integrate ZOHO to 3cx

    Hi Edoss, It will affected all CRM like Zendesk, Freshdesk or Connectwise. Please help to advise is there any CRM can be used.

  9. Fanvil X5U - Loosing programmed BLF keys

    BLF must be programmed from the BLF tab on the user. Management Console -> Users -> (User) -> BLF. If you program on phone that will be disappear after few minutes.

  10. Fanvil X5U - Loosing programmed BLF keys

    Did you configure BLF button manually on phone or extension?

  11. Integrate ZOHO to 3cx

    Hi there, I integrate ZOHO to my 3CX system, look up contact is working well, but there is no log if the phone number is not matching. Is this possible to configure automatically record logs or record number, because there is no point to integrate CRM and not allow to record number, so CRM...
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