Yes this is a last resort indeed - we just wanted to have control over it directly.
We will ask them to forward this DID to a physical number which we will control.
It will be dialed by external individuals yes
Yes we do also have 3-digit extensions but nothing uses the number we want to use.
Yes it will be utilized internally by IVR and queues.
We cannot use the emergency numbers as they do not have the intended effect bypassing hours etc.
The *xxx does not seem to work as the inbound number arrives as 3digit
Thanks