Search results

  1. Dual ISP

    I am experiencing an issue with the Public IP address that should be reflected in the configuration of the SBC. I have a Windows SBC and I wanted to configure a Fanvil X4U-V2 phone as a Router Phone. I made the user a departmental administrator and added the VLAN in the IP Phone configuration...

  2. Newly created Extension is not receiving welcome email.

    Can I return change back the email address? Do I need to reregister the extension?

  3. Newly created Extension is not receiving welcome email.

    Irina, thanks for your suggestion. I have confirmed that the Username+3c@domain sends the welcome email and I have filled others contact form with the explanation on the issue, the email address in question and request to see if the email is blacklisted. The user information has been...

  4. Newly created Extension is not receiving welcome email.

    Do not feel bad. That is the norm not the exception. Must leave with it. :)

  5. Newly created Extension is not receiving welcome email.

    Thank you Guillaume. I will do.

  6. Newly created Extension is not receiving welcome email.

    Thank you for the help received. You guys are wonderful.

  7. Newly created Extension is not receiving welcome email.

    Great!!!! it worked but now I am left with one last question. Since the email address the OS saw is the [email protected] and it worked. Am I able to change the email address back to the Microsoft365 email address as [email protected]? Or is this change back to normal email address...

  8. Newly created Extension is not receiving welcome email.

    Understood. Thank you. I will change the email address to the extension to that of [email protected]

  9. Newly created Extension is not receiving welcome email.

    I will give it a try and see if there is any positive result. I appreciate your response. I will post if this brings positive results Thanks

  10. Newly created Extension is not receiving welcome email.

    Yes, I have a unique email address for that user and for all of the users. That is the reason I removed the extension, rebooted the OS and then recreated the Ext. Still the same. Went to MS365 and traced emails to this user and there is not a single email sent to it.

  11. Newly created Extension is not receiving welcome email.

    Forgot to mention that I recreated the account three times. Deleted the extension, restarted the OS and recreated again. No change.

  12. Newly created Extension is not receiving welcome email.

    I have purchased subscription for the 3CX Professional 4SC. I just created a new extension, but the user is not receiving the welcome email. I checked and the user is receiving other emails, so the Microsoft365 account is active, and email is flowing. I have kept the 3CX SMTP Server as...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom