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  1. Email only queue call back

    Thank you. I've adjusted our configuration according to your answer. Besides the above, it would also be nice to have the email call back feature on a digital receptionist. This way one could have a menu with a call back function, without ringing extensions. Great for out of office times...

  2. Email only queue call back

    One of our departments wants to use the queue call back feature. But, they don't want the system to make the (auto) call back. Instead, they want to receive an email with the call back information and manually do the call back. Problem is, I don't see any option to disable the auto call back and...
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