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  1. Auto Chat Deletion

    Just wanted to know how long chats/texts are kept before they are automatically deleted? Is there a way to control this?
  2. Registering Extensions/Users?

    To answer the first question, I simply had them go to settings in their android app and click, "Re-provision". They are working now. As to the second question I am not sure what to do. Is there a way to register a PWA only extension?
  3. Registering Extensions/Users?

    two similar questions dealing with, "How do I get an extension/User to show up as registered?" 1. They have set up 3CX on their Android phone and can make calls from it. They have PWA on their computer and can make calls from it. They can make calls from their web browser. No one else on the...
  4. The called number is not a valid E.164 number.

    Thank you. I did not notice there was a way to type the "+" on the keypad. Since all my calls are "+1" numbers, I added that as a "prepend" on the outbound rules, and all is working now.
  5. The called number is not a valid E.164 number.

    Thanks for your response. I set up twilio using the “Auto Setup” option. Outbound rule for My3CXSystemAny AnyThe Land Of GreenMy3CXSystemBlockedBlockedBlockedBlocked In "Outbound rule for My3CXSystem" the only fields populated are "Rule Name*": Outrbound rule for my3CXSystem. & "Rout 1"...
  6. The called number is not a valid E.164 number.

    I use twillio for my sip trunk. They record the above error, "The called number is not a valid E.164 number." So I can Receive calls just fine, but I can not place calls without getting the 3CX message, " 3CX can not reach the number you called. The number may be incorrect or currently...
  7. Error: An IP has been blacklisted

    Thanks for the reply. I did notice I could not access the blacklist from from the free version, so I guess I'm stuck there. It has been well over 24 hours in between attempts, sometimes days and even more than a week, so now I'm trying, as you mentioned to reset everything, and get an IP change...
  8. Error: An IP has been blacklisted

    I received this message when I tried to log into my system, but I can not log onto my system to check the IP blacklist. Is there any way around this?