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  1. Issue transferring calls

    Our current call flow is below. Inbound calls go to our tier 1 ring group. If unanswered it goes to our tier 2 ring group. If unanswered the call is sent to a general mailbox that will email a copy of the voicemail. The current issue is tier 1 is receiving a call, they will attempt to transfer...
    • VINLTI
    • Thread
    • Replies: 1
    • Forum: SMB
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