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  1. REST API /callcontrol/{dnnumber}/makecall requires manual confirmation (green handset)

    We want to achieve the following: when a user clicks a link in our web application, their phone should automatically start calling the destination number, without requiring any additional action from the user.

  2. REST API /callcontrol/{dnnumber}/makecall requires manual confirmation (green handset)

    Thanks for the clarification. We’ve been using an older version of 3CX (for Windows) where we used 3cxpscomcpp2.dll, and in that setup the dialing was immediate — no manual confirmation was required. Unfortunately, that version is no longer supported, so we can’t continue using it. Does anyone...

  3. REST API /callcontrol/{dnnumber}/makecall requires manual confirmation (green handset)

    Thanks for the suggestion! Configuring auto answer in the 3CX client isn’t a viable option for us, since someone might call when there’s no one at the computer. Do you know if there’s a way to pass this as a parameter in the REST API, or to achieve the same behavior using a different type of...

  4. REST API /callcontrol/{dnnumber}/makecall requires manual confirmation (green handset)

    Thanks! Do you think the change is needed in my SIP application? I’m using the 3CX application for Windows.

  5. REST API /callcontrol/{dnnumber}/makecall requires manual confirmation (green handset)

    Thanks for your reply! Just to clarify — when I use makecall, the call is created, but the SIP client still shows the incoming call screen, and I have to manually press the green handset button to start talking. Is there a way to make the call start automatically, without the need to press the...

  6. REST API /callcontrol/{dnnumber}/makecall requires manual confirmation (green handset)

    Hello, I am using the 3CX REST API endpoint POST /callcontrol/{dnnumber}/makecall to initiate calls programmatically. The call is successfully created, but the SIP client shows that the destination is calling me, and I have to manually press the green handset button to actually start the...
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