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  1. Chris Martin

    Unsupported VodafoneZiggo SIP Trunk Configuration Guide | Netherlands

    Regrettably, VodafoneZiggo can NO LONGER BE SUPPORTED by 3CX because of lack of response from VodafoneZiggo to customer or Interop queries, as well as not easy configuration and viability.
  2. Chris Martin

    Unsupported VodafoneZiggo SIP Trunk Configuration Guide | Netherlands

    Hi, This is weird, as we had engaged in an interop test with them in their labs before March last year. Can you DM me with the details of the persons involved at VodafoneZiggo please?
  3. Chris Martin

    3CX Appoints Chris Martin as Director of Strategic Partnerships

    Hi, service providers can apply for interop here: https://www.3cx.com/partners/sip-trunks/voip-provider-interop-form/ .
  4. Chris Martin

    3CX Appoints Chris Martin as Director of Strategic Partnerships

    Continue reading the Original Blog Post.
  5. Chris Martin

    Using Vitelity with 3CX

    Hi, Seems like somebody's already using Vitelity with 3CX. :-) You can run a pilot by purchasing a 2 x G729 channel Mini Edition (just USD 375) of the 3CX Phone System just to see it in action, and then upgrade to handle as many simultaneous calls as necessary by upgrading edition to the...
  6. Chris Martin

    [CM102001]: Authentication failed for SipReq:

    Hi ciscotech, It looks like you could be a prime suspect for the 3CX Partner Program. If you are interested in reselling 3CX to customers, you would want to sign up to the 3CX Partner Program and benefit from the needful. Of course we understand you need support and also an inhouse NFR (not for...
  7. Chris Martin

    Demo key?

    Hi nar, A 2 sim call demo key gets sent to all downloads. Please contact me by private message and send me your email address let's take this off line.
  8. Chris Martin

    Simultaneous ring in queue

    In a queue the call has been answered so people are waiting on the line listening to music on hold. In a ring group the caller is not answered until someone picks up the phone. This means that the caller must still hear the ringing tone until pickup. You cannot have music on hold if the phone...
  9. Chris Martin

    Nortel Norstar and 3CX Integration with DID/DDI

    Hi, Why would you want to do this? Just set up a 3CX IP PBX in the head office, 3CX IP PBX in the branch office, set up bridges between the branch offices over the Internet with the head office PBX and register phones with the closest PBXes, whether remote or in office, does not matter. Also...
  10. Chris Martin

    PSTN Gateway Recommendation

    Hi, https://www.3cx.com/support/ lists a number of PSTN gateways we support. Please look at the Grandstream GSW4104, Audiocodes MP114/118 non-hybrid FXOs, or Patton SmartNode 4114. Brgds,
  11. Chris Martin

    Phone System Update

    PS: Updating prompt sets manually is quite hairy and involves delving into the guts of the system. It should be possible to do this via plain http which should be trivial to open on the firewall. If you can browse http://www.3cx.com from the PBX server it should work.
  12. Chris Martin

    Phone System Update

    Hi, First question: Have you successfully got phones to call each other and outbound and inbound calls? Second question: Have you got the latest build of version 7? Would you like to contact one of our partners to assist? I can put you through to someone if you wish to contact me directly...
  13. Chris Martin

    Bt Broandband VoIP

    Hi, Please use 3CX-supported VoIP Providers such as Sipgate, anyhow they are listed on our website. We have never tested BT and we are not in control of the Internet Access Device they are probably providing you with. It may be a closed system. BT are free to contact us if they wish to talk...
  14. Chris Martin

    Meridian System and 3CX

    Hi, If you check out the Add PSTN gateway node in the 3CX Management Console you will see that we have templated the configuration for Patton SmartNode 4634 and 4638 for specific firmwares mentioned in our http://www.3cx.com/voip-gateways/smartnode-isdn.html . If you're missing some templates...
  15. Chris Martin

    CALL REPORTER

    Hi, Thank you for your post. The 3CX queue is a commercial edition feature which will work if you purchase a license. We have launched version 7 and the issue of the call updater has been fixed. What other features do you need? What version are you currently testing? With what phones, gateways...
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