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  1. Multiple SIP trunks from the same provider

    We have a client who has a UK SIP trunk and an international SIP trunk for Ireland both through the same provider. When I add one SIP trunk it works perfectly fine but when I add the second SIP trunk in the calls route to the default route for the first SIP trunk. Does anyone have any...
  2. Solved BT HSIPT - Forward to Mobile (CLIP)

    I've got it working! I changed P-Preferred Identity : Display Name - "OutboundLineId" Outbound Line Caller ID taken from Outbound caller ID Settings P-Preferred Identity : User Part - "OutboundLineId" Outbound Line Caller ID taken from Outbound caller ID Settings P-Preferred Identity : Host...
  3. Solved BT HSIPT - Forward to Mobile (CLIP)

    I got the following response from BT but I don't understand what they mean by PPID & PAID, can someone advice what my P-Asserted should be? From: +441200423*** - this must be the number you want to present in +44 format P-Preferred: 441200871*** - this must be the trunk DN in 44 format and...
  4. Solved BT HSIPT - Forward to Mobile (CLIP)

    Hi @TBUMike Did you manage to get this resolved? We're having the same issue with a BT SIP Trunk where we cannot spoof the caller ID, we 100% have Class 5 CLI enabled on the trunk but as soon as I specify any other caller ID other than the trunk number I get the BT we're sorry message. I...
  5. User accessing call logs in v18

    Hi One of our clients 3CX PBX has updated to v18.0, an extension has access to log onto the 3CX Management Console but they can no longer see call logs (They used to be able to click 'Call History' in the middle of the screen and it would take them to the call logs). I logged on as admin to...
  6. PCI Compliance

    Hi One of our clients has a card machine on their network and need to run PCI Compliance scans, it keeps failing on port 5060: SIP UDP Transport Supported port 5060 /udp I have port 5060 forwarded on the router using udp / tcp. I have ticked: Enable PCI compliance SSL/SecureSIP Transport...
  7. Download older version of 3CX SBC for Debian

    Hi Is it possible to download an older version of 3CX SBC for debian, I have a client who we haven't had chance to upgrade to V16 yet and their remote phones that are connected via a raspberry pi using the SBC have stopped connecting.
  8. Multiple outbound caller IDs

    Hi One of my clients has two businesses, it works perfectly fine for inbound calls as it displays the queue name so they know which company they are ringing for. Both the numbers are on the same SIP Trunk,but how can we set it so they can dial out using both outbound caller IDs, for example...
  9. Report for queue login & logout times

    Also, is it possible to get all extensions to automatically logout of the queue when it goes out of office hours? (Or does it do this already)
  10. Report for queue login & logout times

    Hi one of our clients has asked if its possible to run a report showing when extensions are logging in and out of queues. Is this possible?
  11. Accelo Integration

    Hi, Has anyone integrated with Accelo?
  12. Accelo Integration

    Has anyone managed to create an Integration for Accelo? We use it as our CRM and ticketing software, would be good if we could get customer records to pop up when they call, etc.
  13. 3CX failed to establish a TCP connection to activation.3cx.com.

    Hi I have an install that is on V15.5.10244.4 and have the error message 3CX failed to establish a TCP connection to activation.3cx.com. which means I can't upgrade because it thinks there is no valid maintenace. I read somewhere that I need to manually upgrade. This is on a Linux install, I...
  14. ACT! Integration

    Hi Have you removed the ACT! Integration? I can't seem to find anything on this anymore.
  15. Shutdown 3CX hosted server

    Hi, I had a server hosted on using the 3CX 3 month trial. How do I shut it down as it expires tomorrow and I've just backed it up and restored it to an OVH server.
  16. Ringer for Warehouse Phone

    Hi, I'm looking at installing a 3CX system in a factory and will need a ringer as they're not always in the office and sometimes in the factory. I have seen the Algo 8180 but was wondering if there is a cheaper option?