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Thank you very much @cobaltit, i'll wait your result. I've noticed this behaviour since SP6, because in previous SPs i've never had log issues.

Hi, 1)i've verbose logging active but only with these 2 logs i have this issue. 2) Yes my server complies 3CX hardware specifications.

Hi there, I'd like to know if the logs 3CXTunnel*.log and 3CXConfService*.log should be deleted manually or what is supposed to happen to these old logs? 3CX should rotate them together to the other logs? because currenty they are eating a lot of disk space. I make this question because this...

Is it possible to know the expected resolution times?

Thanks @YiannisH_3CX for the answer

Yes we know that, but our customer would like to see it on the phone and we'd like to know if this is possible or not so we can answer him in a proper way.

Hi, One of our customers would love to see if an extension is logged in a queue or not by simply a BLF that turns green if the extension is logged in the queue and red if it isn't. Is there any way we can satisfy this request? Best regards

Thank you for your answer @YiannisH_3CX

Hi, we are testing the 3cx failover and we've seen that when the active server goes down the passive one becomes active but when original active server comes back up the current active server doesn't go back to passive mode. Is that an expected behaviour? Is there anything we can do to tell to...

Hi @YiannisH_3CX i checked and you were right, the extensions log out from the queues as i set, now i wonder why from the management console i still see the extensions logged in instead of logged out from the queues as i see on the 3CX Client. Because this behavior generates a lot of confusion...

Thank you both for your answers @Saqqara @YiannisH_3CX I'll do the checks and i'll let you know the results Best regards

Hi, I have set specific office hours to 2 extensions with the option "Log out from queues" enabled for away and DND status, the change of state (from available to away and from available to dnd) works fine but it doesn't work the auto logout from the queues because the extensions remain logged...

Thank you @jonpennell I'll try this solution.

I have seen that this problem happens to Snom phones as well when an extension has the 3cx client in cti mode.

Thanks Yiannish for your answer, do you know if it will be available in the future the bulk configuration for the 3cx client? Because i think it's a very useful option for middle/large installation. Best regards

Hi, I'd like to know if there is a way to do a "bulk" configuration of 3cx windows clients, because i have to configure the option to replace the + with 00 in every client and i I wouldn't like to configure one client at a time. Thank you

Hi , I have the same problem. I see in the update that there is a new template of M700 today. I have downloaded the new template but I get the same error. The problem should be solved with the new template? Thanks, Matteo