Search results

  1. Bring Back Report Export to Excel lossed in v15.5 SP1

    Another one for bring back Excel. As admins we all know that if users get used to seeing a report in a certain format they don't like this option being taken away from them. CSV and XLS are similar yes but they do look different and I was nagged within half an hour this morning as to why the...

  2. Call Queue Ring Time Out

    Pahayiotis what about action on ring time out? i.e. can we use it to kick a non responsive agent out of the queue

  3. Call Queue Ring Time Out

    We have a standard call queue and an issue we have is if an Agent has wandered away from their phone and not logged out of the queue or haven't finished wrapping up the last call / job. What is the system designed to do on ring time out? Is it just pass to the next caller? if so is it also...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom