3cx call center solution

  1. 3CX & PCI DSS

    Hi guys One of our customers who is workin in a FinTech is asking weather 3CX is compliant with Payment Card Industry Data Security Standards in order to swap theri existing Cisco collaboration system to 3CX in order to use it as PPBX System along with call center and integrate it with their...
  2. Solved Virtual Call Center with 3CX

    Hi everyone, Our organisation has about 140 volunteers. We only get about 7 calls per day. We would like to have a Virtual Call Center in 3CX. Basically, it would work kind of like this: 1) Person calls a telephone number 2) Person enters a volunteer's extension number 3) 3CX dials...
  3. call on 3CX that redirect on Salesforce open new case layout page

    3CX window phone application already installed in system and configured with salesforce account, Actually , want to do that if i am trying to call on 3CX softphone and it is redirecting to salesforce account for open contact page, but i want to open new case page. thanks in advance.
  4. Make automated calls through windows service

    I need some support help regarding integration of my SuiteCRM with 3cx. Actually, I have a list of contacts and want to dial calls with pre-recorded messages and get all responses in text format. Is there is any possibility that I can do this by writing a manual code? Does 3CX allows to initiate...