3cx support

  1. 3cx support Assistant

    Hello , I have a question regarding 3CX technical support. If we purchase a commercial 3CX license (for example, PRO or AI), is technical support from 3CX included with the license, or do we also need to purchase a separate support package or support tickets? In other words, is an active...
  2. Connexium

    3CX hosted support?

    Sorry if I missed the news, but how do I get support for hosted instances?
  3. My trunk provider's IP has been blacklisted from 3CX

    Hello guys, I am not receiving incoming calls. The reason being was that my IP's trunk provider was blacklisted. Now I have whitelisted the IP but I am not getting incoming calls yet. I looked at the events and I saw that I have been getting blacklisted for quite a long time now. Event...
  4. rjamesm2884

    Webmeeting recording link not being delivered

    Hi everyone I hope everyone is safe and healthy during these times out there. With the increase of remote work one of our clients is claiming that 3CX hasn't sent her webmeeting recording. Can someone from 3CX help me get that?
  5. Configuring Grandstrean GXP-2000 with 3CX

    Hi, I am having trouble configuring My Grandstream GXp-2000 to 3CX, i have tried following the phone set up guide on the 3CX website but i can't get it to work, my 3CX system is being run in the cloud by 3CX, and so i am lost in how to set this up successfully, i am completely new to the system...
  6. Support for new Microsoft Edge on Chromium base

    Hello all, is there a chance that 3CX will fully support the Microsoft Edge Browser since it's also Chromium based? The migration process for Add-Ons that work in Chrome looks pretty straightforward. Would be great because it will ship with Windows in the future and for many customers it will...
  7. Sumon796

    How can I implement billing system for per Extension with different assigned call rate?

    How can I implement billing system for per Extension with different assigned call rate?
  8. Perpetual Licenses disappear and Activation server removed

    We have a 3CX Small Business Edition 8SC Version 11 on perpetual licensing who had their license disappear/removed a few days ago after a restart. This took some time to find as 3CX had some strange behavior, incoming lines not working and call routing not working or going in circles, after some...