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  1. AI Suggeston

    We have a client who have advised they spend a lot of time having agents on hold listening to 3rd party hold music. They would like to know if 3CX can offer a feature whereby artificial intelligence can monitor the call and listen for when the hold music of the third-party changes to somebody...

  2. Implemented Multiple times to a single holiday day

    Hello, It would be helpful if you could add multiple time ranges to a "Single Day" holiday, instead of completing it at global hours level a week in advance. Many thanks Andy
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