archiving

  1. What are the exact rules governing the archival of 3CX Chat Messages?

    I have a client who is worried that employees may not be properly reporting certain client communications in their business apps. Becuase of this, they reached out to us for assurance that even if a chat is marked as "dealt with", that it can be retrieved later on should the need arise, even if...
    • AndrewSotiris
    • Thread
    • archiving remote storage sms
    • Replies: 6
    • Forum: SMS

  2. Retention For Call Archives

    Does anyone know how to use Google Buckets with retention enabled to store 3CX backups? It seems that because of the retention set on the Google Bucket, the backups can’t overwrite themselves, and therefore the backups are not saving. We need to keep the retention on the bucket for the...

  3. 3CX v18 u8/u9 - SharePoint archive recordings not being deleted from local disk

    Hi I'm aware that there was an issue with 3CX not deleting archived recordings that had been archived to an FTP site, which has been resolved in U9. I have a box with 250Gb of recordings that have been archived to SharePoint over the last week (was running u8 at the time). I can see the...

  4. Max Size for Archived Recordings location

    We are archiving our client's calls to a NAS and I was wondering if there is a max size for the Archive folder for Call Recordings or is the only limit to that the amount of free space on that NAS?

  5. Auto archiving not flagging archived recordings

    Hello team, I'm posting here, because the forum won't let me post in "Hosted" section, please move if appropriate. Some basic information to begin: 3CX Version: Enterprise Annual Server OS, Debian 10 Is the 3CX Server Hosted and where? Hosted in Lancom IP Phone Make/Model/Firmware version...

  6. Force archiving

    Hi, Is it possible to force the archiving without selecting the remaining files? maybe with a parameter ? - Wesley

  7. v16 - Recordings remote archiving to Drop box

    Hi Team, I think version 16 would benefit from the ability to be able to enable remote archiving to dropbox.
    • QCS-INF
    • Thread
    • archiving dropbox recording
    • Replies: 1
    • Forum: Server
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