audio during call

  1. Audio dropped

    Hi there, On November 8th, 2022 one of our users was on a call, and after several minutes, the audio got dropped for both users. The call started at 12:45:31 pm CST and finished at 12:54:04 pm CST. The caller made the call from his Grandstream 2615 and callee received the call from the web...
  2. Yealink T21P E2 | Voice Not Working

    Hello, I have a problem with calls, because when I communicate with the phones in the office, there's no problem, everything works fine, but when I try to communicate with other offices that has 3cx installed, they receive my call but there's no audio. In my company we have 3 offices, and the...
  3. blancers

    No audio for 2 seconds after every 5/6 seconds

    Hi, This(like the image below) is what I'm getting during calls from one extension to another extension. After every 5/6 seconds, there is no audio for a couple of seconds. Though irrelevant information but this is the actual recording using Audacity keeping the desktop 3CX app microphone mute...
  4. play audio consent during call to client

    Hi Everyone, we have a hosted install of V16. What I am wanting to do is have one of our services be able to play a pre-recorded message during a call, then continue talking to the client. There isnt a need for a button response, but if its needed we will need to. Can this be done with the...