Hi there,
On November 8th, 2022 one of our users was on a call, and after several minutes, the audio got dropped for both users. The call started at 12:45:31 pm CST and finished at 12:54:04 pm CST. The caller made the call from his Grandstream 2615 and callee received the call from the web...
Hello,
I have a problem with calls, because when I communicate with the phones in the office, there's no problem, everything works fine, but when I try to communicate with other offices that has 3cx installed, they receive my call but there's no audio. In my company we have 3 offices, and the...
Hi,
This(like the image below) is what I'm getting during calls from one extension to another extension. After every 5/6 seconds, there is no audio for a couple of seconds. Though irrelevant information but this is the actual recording using Audacity keeping the desktop 3CX app microphone mute...
Hi Everyone,
we have a hosted install of V16.
What I am wanting to do is have one of our services be able to play a pre-recorded message during a call, then continue talking to the client.
There isnt a need for a button response, but if its needed we will need to.
Can this be done with the...