auto attendant

  1. Digital Receptionist Behaviour

    Hello. I'm reasonably new to 3CX, but have lots of experience with other vendor's ip telephony. I'm seeing what looks like strange behaviour to me when trying to use a digital receptionist to answer inbound calls. We want the inbound calls to be automatically answered, and to play just a...
    • JasD
    • Thread
    • auto attendant call routing digital receptionist inbound calls office hours ring group
    • Replies: 2
    • Forum: Phone System / PBX

  2. HOL Auto Attendant prompt not playing

    I have setup holiday's and office closing dates in the system and during testing, the individual prompts play just fine, however, when the system finishes playing the individual prompt and routes to the HOL Auto Attendant, there is just silence. There is verified recordings for the HOL AA...
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