I recently came across the following article as I was trying to resolve an identical issue on the newer Fanvil series of phones.
At first I thought that this could be addressed by creating a dial plan with a 1 second timeout, this did not work.
What did work was disabling the "Pre-Dial" feature...
Hi please can someone help me, i have this dial plan (UK) and im not sure how it works but it does
if you dial 11 digits starting with 0 it auto dials so they dont have to press the tick
also if you dial 2 first followed by 2 more digits between 0 and 9 it auto dials 200 range extension...
Hi i have a customer that's got a phone in the reception area on the wall i want it to be able to dial a number (ring group) when the phone is picked up, i know i might after change it in the template and give that extension a customer one but im not sure on what to add in the template to make...
Hello,
We are trying to integrate Hubspot into a 3cx call flow designer auto-dialing solution but information on how to pull phone numbers from Hubspot based on its life cycle is not clear. The information on the internet is not clear despite days upon days of research.
Let me share how our...
I have a customer whose CRM currently places calls to customers from agents - essentially their CRM (built in house) sends a message like "Make agent 123 call number 0123456789 and present caller ID 0987654321" to their PBX. The CRM does this by issuing a HTTP GET to their Asterisk system when...