bargein

  1. VoIPTools

    Barge from IVR

    In V18 we were able to use the Call Control API to barge into a call using an IVR. This was useful if you needed the ability to pop into a call briefly, play a message, and drop out of the call. For example, "Your call is being recorded", or a simple "beep" indicating the call is being...
  2. 3CX Windows Desktop App - BargeIn/ListenIn/Whisper

    One of my customers has informed me that when using the Whisper or Listen In functions in the Desktop App, it actually shows as "Barging In" when connecting/connected to the call. This appears to be a cosmetic issue as the 3 functions work as expected, but.. it's slightly alarming! I tested...
  3. 3CX Application Unable to Barge in/Listen On Calls

    We have a 3CX user who regularly needs to barge in/listen in on calls. The issue is that intermittently when barging in she cannot hear anything. We have eliminated hardware and the PC's operating system as causes. A reinstall of the 3CX application fixes it temporarily, but it begins to happen...
  4. Setting to Enable/Disable Barge in, Listen or Whisper separately

    Hello, Is there a setting to Enable/Disable Barge in, Listen or Whisper in separate way ? I mean if I want to enable Listen only without enable the Barge In or Whisper ? Because its so dangerous for some of my training staff if they accidentally click Barge In, that's why I just need to enable...