breeze connect

  1. Teams Inbound with 3CX integration

    Hi, I'm looking for some support with our 3CX integration with Teams as we aren't getting inbound calls to work properly. Issue: External inbound call to a user on Teams/3cx with a Teams number doesn't call through - Call Failed. No logs on 3cx despite turning on Verbose mode & restarting...
  2. Unable to route a DID to a users extension

    I am trying to give my users a direct line number and have obtained the DIDs from my SIP trunking provider (Breeze Connect) however I can't get the direct line to route to their extension instead it will only route to my digital receptionist which I have set to my main trunk number. I have tried...
  3. Caller ID via Line keys on softphones

    Hi 3CX, Traditional PBX systems allowed users to select a line and that pstn line presented its own caller id. Can we have this feature back. Scenario1: Office 1 in ABC City caller ID 123 Office 2 in XYZ City caller ID 456 Staff in Office 2 help office 1 and vice versa. Local presence is...