call back callback

  1. Follow-Up Function for Call Groups

    We currently use several call groups with 2-3 employees each. The department has reported that missed calls are marked as missed for all members of the call group, leading to all employees calling the missed caller back. This often results in up to three return calls for the caller. The...
    • KZVB
    • Thread
    • call back call back callback call group call history check call history follow-up
    • Replies: 0
    • Forum: Web Client

  2. Call back feature without number confirmation

    Hi everybody, we love the call back feature und would like to use it extensively in our sales-operation. However, we have not implemented it yet because of the lenghty repetition of the number to call back to. We would like to have a process like this: - customer gets offered the callback...
    • GRAT2
    • Thread
    • call back callback call flow apps callback request
    • Replies: 5
    • Forum: Phone System / PBX

  3. Web-CallBack (&, or) WebRTC from company Website

    Request is simple for our customers ; at least put back and maybe evolved features removed in existing version (existing in 12.5) We need to link website visitors with 3Cx considering that, visitor initiate the action from a website company button. 2 technicals ways: one or other, or idealy...
    • Clément MUTZ
    • Thread
    • call back call back callback queue call center webrtc
    • Replies: 5
    • Forum: Server
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom