call flow apps

  1. Call back feature without number confirmation

    Hi everybody, we love the call back feature und would like to use it extensively in our sales-operation. However, we have not implemented it yet because of the lenghty repetition of the number to call back to. We would like to have a process like this: - customer gets offered the callback...
  2. Activate Page and Play Audio

    looking do make a simple "Panic" soft key. Basically looking to have a softkey call a page group which will activate page then play pre-recorded message over the page. I have a page group setup, when I dial ext 9999. the phone activates and page is live. I have a simple flow setup to ext 5555...
  3. Ring Group Statistics / Total Answered Zero

    Hi All We have config Inbound Route calls to Digital Receptionist > Timeout = 1 sec. > Call Flow app = 711 after tested incoming call we generated report got issue Ring Group Statistics show Total Answered Zero result attached files. 3CX Version? 18.0 (Build 461) Server OS? Windows Server...
  4. Solved CallFlow App issue

    Hello, I created my first call flow app and it's using Google Cloud Speech to text and text to speech. It asks the caller to state what store they want to reach and it transfers based on their input. I built the CFA and uploaded/compiled without any errors. When I dial into the call flow, it...
  5. Call Flow Server is not "seeing" app updates

    Hi all, I'm trying to deploy updated version for one of my Call Flow App. After loading the zip archive using console I'm checking call flow logs and i see that it's still running my previous version of app. The issue is solved only after restart of Call Flow Server. According to...
  6. call flow designer cannot be displayed on the queue view

    The customer dials into the 3CX queue by phone. When the system executes call flow designer, the view cannot show call flow designer, but the call is still in progress.
  7. Nico!

    Status "Call Flow Apps" as destination

    Hi, It would be nice if it was possible to configure a call flow app as an unanswered or busy destination in each extension. Actually the workaround is to configure a ring group with call flow app as destination on an unanswered call but it use a lot of numbers in complex systems. Have a nice day.
  8. Call Flow Apps - Status just "Loading"

    Hey all, We've just upgraded from the last release of version 15 to the latest version of 16, and we use call flow designer for near enough all of our inbound calls. After the upgrade yesterday I rebuilt all of the call flow apps and put them into "call flow apps (beta)"; rather than the old...