callid

  1. XAPI Call Log Data Report - CallId value is always '1'

    After we updated our phone system to V20 around 14/08/25, any reports retrieved via the xapi/v1/ReportCallLogData route results in a CallId value of '1'. Even if multiple call logs are returned in a single response, they all have 1. Example snippet of API response (data has been sanitised, but...
  2. CallID in the ReportCall Scenario

    Hello there, Based on the documentations in the following link: https://www.3cx.com/docs/crm-template-xml-description/#h.5e5k1zy3fj83 for the scenario "ReportCall" , there is no CallId in the "predefined" variables is there any way to do so ? because we need this CallId to be sent to our...
  3. How to get incoming call information

    HI, I am wondering what API can provide me incoming call information. I am looking for: 1. Extension where call is parked. 2. 3CX call Id that 3CX assign to the call. 3. Input data that caller entered before directing to specific extension. Thanks