contacts sync

  1. Contacts with multiple numbers from 3CX not transferred properly to my phone devices.

    Hello, I have a problem with my contacts. In 3cx contacts there are contacts that contain more than one phone number. When the 3cx phonebook sync with my yealink devices each contact contains only one number, the number that matches the field ''mobile''. All the other numbers are not contained...
  2. Office 365 contact sync, which fields?

    Hi, I recently started syncing the Office 365 contatcs to my 3cx contact phonebook. In the 365 contacts I have a lot of information filled, think about address, webadress etc. However, in 3cx I only see the name, e-mail and phone number. Is there documentation available about which...
  3. Import CRM - on deskphone with second call

    Hi together, I implemented a CRM connection to query the user data from our crm. It already works so far, that when a call arrives, it shows the name of the person in the webclient and copies that dataset to contacts... But it is not shown on my deskphone (yealink t48s). With the second call...
  4. How to synchronise multiple contacts to 3CX at once ?

    Hi All, I have implemented CRM Integration which works fine for single call sync when new call comes. But I want to synchronise multiple contacts from my portal to the 3CX at once. Is there any API interface available in the 3CX portal which provides functionality for syncing multiple contacts...
  5. How to integrate shared contacts from Exchange Online Mailbox based on Microsoft 365 into central phone book

    I need help to implement a central phone for all colleagues. We´re using Microsoft 365, also Exchange Online mailboxes. Is there an opportunity to integrate shared contacts from Exchange Online Mailboxs into central phone book? Best regards - Ben
  6. Improve Company phonebook in 3CX

    Hi There, We've had a number of queries from customers regarding the 3CX Phonebook and it's functionality recently. For most customers there are 2 main requirements for using the 3CX Contacts in a way that is not supported as standard currently, usually to restrict access in 1 of 2 ways...
  7. 3CX Office365 Import Contacts Sync keeps disabling

    Hello, I have a user that has the Office365 contacts import Sync setup. It sync's just fine but every few days the Sync shows "Sync is Off" and his contacts are no longer available. If I press "Sync" again it runs and complete's just fine. Is there a way to run this "Sync" job as a task to...