email alerts

  1. Not receiving trunk status change notification

    Hi all, I’m hoping someone can help me with this… I’ve enabled other email notifications and they’re working/being received just fine…apart from the SBC or Trunk status change that is. I’ve performed a fresh install without restoring from backup or upgrading from v18 - just used the 3CX iso...

  2. New to 3CX, have various questions...

    I recently bought 3CX Startup pro 10. And have a few questions... I can’t seem to turn off Missed calls or Voicemail notifications. How do I stop all emails coming through? I can't find where to record the repeat queue comfort message. Only the Intro prompt? I want an intro, then followed by a...
    • Terri Griffiths
    • Thread
    • admin access email alerts parking queue
    • Replies: 13
    • Forum: SMB

  3. 911 Email Notification Question

    Is there a way to create a "custom" email for 911 call email alerts? Currently, we have 3CX sending emails to our IT group for various things - but 911 calls is NOT an IT function. Those email notifications needs to be send to a specialized email group within our organization. Thanks, Amir

  4. 3CX Email alert and 3CX event for failing to record calls

    Occasionally with 3CX recordings are unable to be written to disk - sometimes due to user error or possibly disk issues like mounting, failure or space issues. Right now when this occurs it could be hours or more before admins realise they are not recording and potentially out of compliance...
  5. Sepultura

    Backup notification mail?

    Hi, I'm getting a backup notification mail: But in the E-Mail settings there is not button for backup mails. How can I disable them? Or even better: send them to a specific mail address only?

  6. Email template file location?

    Hello, I'm curious where the 3CX email template files are stored. As far as I'm aware, there are parameters in Settings > Parameters that contain the styling of these emails in xml formatting, but they do not contain the body of their respective emails. I would like to change the body...

  7. Ring Group Missed Call Notifications

    We have two ring groups. One is a Prioritized Hunt for when a caller presses option 1 or 2 and the other is a Ring All for when a caller provides no input. I have two questions on how missed call notifications would work in both these scenarios. Prioritized Hunt: 1. If a missed call occurs...
    • JuanSoto
    • Thread
    • email email alerts missed call prioritized hunt ring all ring group
    • Replies: 4
    • Forum: Phone System / PBX

  8. Email notifications not working

    Hey guys, I have a client on 15.5 SP6 that has an inhouse 2016 exchange server running on server 2012 R2. Over the weekend the emails stopped sending from the system. THey noticed that the reports they get every day are no longer coming to them. After doing some digging I found that when I test...

  9. 3CX on Windows server 2012 with 4 NIC cards, looking for a new 3CX rep.

    I have been struggling with Firewall test failure, outgoing emails from 3cx are delayed, one way audio when taking forwarded calls, all this for over two years now. My system is not typical mostly because of the way ATT and COX do the sip hand off, a dedicated NIC is needed for each.. I am told...

  10. Implemented 911 Email Alert

    Can the 911 email alert be updated to include the system name that the 911 call came from? Currently the alert only says what extension. I manage multiple systems and its a pain to login to each site, especially in a possible 911 emergency to figure out what site placed the 911 call Thanks
    • Molan21
    • Thread
    • 911 email alerts
    • Replies: 10
    • Forum: Server
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