Version 20.0 Update 7 (Build 1080 Release) self hosted on premises
Phones are T42U Firmware 108.87.0.16
We have a pair of these purchased refurbished. Both configure but weirdly with Outbound Proxy set to enabled and populated with an IP belonging to another company.
I can manually...
Has anyone figured out how to apply physical phones to emergency dialing with Hotdesking?
My client has many locations with employees that 'float' location to location. If I setup 911 per user the associated DID no matter in the user CID or overridden in the settings will never properly match...
911
911 groups
911 hotdesking routing by location
911 location
911 using hotdesking
e911
emergencycallingemergencycalling with many locations
hotdesking
v20 hotdesking 911
Hi,
We recently noticed that the Emergency Call GSM Dialer toggle within the settings for the 3CX IOS App is missing. We believe this toggle used to be available since we did extensive testing on iPhones and Androids for diverting emergency calls to the caller's local PSAP. We cannot find this...
I'm trying to make an emergency call flow / dialer app.
What I want is a user dials an internal extension.
This extension hunts through a list of other users.
Who ever answers i want them to hear an audio playback
I then want them to be able to speak with the original caller.
1 problem I'm...
Per this update
https://www.3cx.com/blog/releases/e911-pbx-update-5-alpha/
It was supposed to be possible to include in the email and chat notification more customized detailed information based upon calls from an extension group.
While it is possible to setup an extension group and create a...