emergency calling

  1. NickKulkarni

    T42U configured by dial out fails with Emergency Calls Only shown

    Version 20.0 Update 7 (Build 1080 Release) self hosted on premises Phones are T42U Firmware 108.87.0.16 We have a pair of these purchased refurbished. Both configure but weirdly with Outbound Proxy set to enabled and populated with an IP belonging to another company. I can manually...
  2. TwoPortSupport

    V20 Emergency Dialing using Hotdesking at multiple locations

    Has anyone figured out how to apply physical phones to emergency dialing with Hotdesking? My client has many locations with employees that 'float' location to location. If I setup 911 per user the associated DID no matter in the user CID or overridden in the settings will never properly match...
  3. Univ. of North Florida

    Missing Toggle on 3CX IOS App for Diverting Emergency Calls using GSM Dialer

    Hi, We recently noticed that the Emergency Call GSM Dialer toggle within the settings for the 3CX IOS App is missing. We believe this toggle used to be available since we did extensive testing on iPhones and Androids for diverting emergency calls to the caller's local PSAP. We cannot find this...
  4. Help with emergency call flow / dialler app

    I'm trying to make an emergency call flow / dialer app. What I want is a user dials an internal extension. This extension hunts through a list of other users. Who ever answers i want them to hear an audio playback I then want them to be able to speak with the original caller. 1 problem I'm...
  5. Felicia King

    Emergency number 911 dialed template - no distinction from group rules

    Per this update https://www.3cx.com/blog/releases/e911-pbx-update-5-alpha/ It was supposed to be possible to include in the email and chat notification more customized detailed information based upon calls from an extension group. While it is possible to setup an extension group and create a...