emergency number routing

  1. Emergency Calls don't seem to be taking precedence over regular outbound rules

    Good afternoon, All I'm hoping someone can walk me through the logic of the Emergency Call Routes. Here's my scenario: We have a system deployed in a school that requires classrooms to dial a 4-digit pin before allowing outbound calls to prevent students from abusing the phones. Our first...
  2. Guillaume Bourgeois

    Import / Export "Emergency Numbers" list

    Hi 3CX Strategy Team, Is it possible to consider the option Import and export in CSV format of Emergency Numbers (Emergency OutboundRules) please? (Similar solution to Inbound Rules) Refer : Emergency numbers rules duplication Depending on the countries of the callers and the CIDs to be...
    • Guillaume Bourgeois
    • Thread
    • csv data import emergency number routing emergency numbers outbound rules
    • Replies: 0
    • Forum: Server

  3. Change Outbound caller ID by IP Subnet

    Hello, We often have the problem of calling emergency numbers based on source IP addresses. I know that it is possible to do it on a group basis, but a person can very well change physical site on the same day and therefore either call another call center or present a different outgoing number...
    • ghalan
    • Thread
    • emergency number routing network security group
    • Replies: 0
    • Forum: Server

  4. Emergency Services Address (ESA) for remote workers

    Hi All We have a client that does not have an office and all users work from home. The problem I have is with the assignment of ESA. I can assign an address to each of their DDI but the problem is the Outbound Caller ID is the COmpanies Main number so the users DDI number is not shown on...

  5. Implemented Restore multiple routes for emergency numbers v15.5

    Please restore the option to have multiple routes for emergency numbers. We can currently have multiple routes under outbound rules but then we lose all notifications when an emergency number is dialed.
    • ACasariego
    • Thread
    • emergency number routing
    • Replies: 3
    • Forum: Server
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