I wanted to update my earlier thread with the same title, to advise the resolution. But as that thread is now locked, I am creating this new thread. The text of my message posted to the original thread is included below, after the resolution.
RESOLUTION
It transpired that this particular phone...
Two years ago, I used the info at https://www.3cx.com/sip-phones/cisco-spa/ to successfully provision a SPA504G phone using a custom template. Subsequently this phone has worked consistently with 3CX version 16.
However, after upgrading to V18, registration failed for each of the phone's four...