Hi,
I'm having an issue with webchat stating "Chat is not available at the moment".
When clicking the office hours button within Admin setup I receive a 'Error 500 - OK' popup. I am thinking this is related to the webchat not working.
Can anyone help me please?
When I had to temporary delete my phones from HotDesking in order to test them on different PBX and then I tried to add them again, I gon an error "Object reference not set to an instance of an object" right after I selected model and MAC address. Befor they all were working like a charm. I've...
Hi,
I am having an issue receiving SMS messages. I have connected my account with Twilio and I am able to send messages but unable to receive them. I see an older post this year with the same issues but there wasnt any solution or follow up to the thread...
Hello,
All calls being placed, regardless of the amount of digits, are not going through. To the user, it'll say "Call could not be established, please contact your administrator" and in my event log it returns the 500 Dialed Number Improper Format error. However, I believe my outbound rules...
Hi,
We're trying to setup a cloud based PBX for Alestra, an ISP in Mexico, and we keep encountering this error and can't figure out what the problem is.
Redacted Logs:
06/22/2018 7:40:25 PM - Leg L:6.1[Extn:001] is terminated: Cause: BYE from PBX
06/22/2018 7:40:24 PM - [CM503020]...