fanvil v65

  1. Automatic DND after call

    I have a user whose phone automatically switches to DND right after she ends a call, whether it’s incoming or outgoing. I’ve never seen this kind of behavior before. I upgraded the firmware to the latest version, and even tried rolling it back to an older version, but the issue persists. I also...
  2. Audio/Video intercom not transmitting video to anything but the router phone after V20 update to hosted system.

    Our site was running steadily with V18 (3CX) hosted for over a year with everything working as intended. After the V20 update every i18S intercom no longer sends video properly, just a black screen. The SBC of the site is a PC, but to troubleshoot I created a router phone, and a phone connected...
  3. Block remote non-tunnel connections - firmware update fail

    Upgraded to V20. Then tried to update the firmware on Fanvil V65 phones. Found the IP address of the phones on the IP blacklist. Permitted the IP address. Still having problems updating phones. Finally, I noticed "Reason: Block WAN requests is ON". Should "Block remote non-tunnel connections" be...
  4. Solved New Fanvil V65 will not provision

    I'm setting up 11 new phones. Only one of them has provisioned as normal. The remainder show up as New in the management console list of phones. I have tried several methods to get them assigned to users. They just show up as new after the reboot.
  5. Fanvil v65 won't provision with 3cx in cloud

    Hello, I bought Fanvil v65 as that is listed as being compatible with 3CX in cloud. 3CX gave me the provisioning URL and the direction was to paste the link under System --> Auto Provision --> Static Provisioning Server. I did but Fanvil won't register with 3cx in cloud. Can anyone please...
  6. mattbratt

    Adding V65 as router phone to 3CX 18.0 Update 9

    I am trying to add a Fanvil V65 (firmware:2.12.16.20 - Current supported by 3CX) to 3CX 18.0 Update 9 (Build 23) Enterprise. This is for a remote office where there will not be a stand-alone SBC. When adding the phone, I get the "Choose from available models" and choose the Fanvil V65 from the...
  7. Latest Fanvil Firmware

    Hey Community, I'm wondering if there's a specific reason why 3CX isn't officially supporting the two latest firmware versions of the Fanvil V-Series phones (https://www.3cx.com/support/phone-firmwares/). There are some new features and important bug fixes included in these versions...