fanvil x5u

  1. Fanvil phone auto answering

    I am using a hosted 3CX instance and using Fanvil X5U and X6 phones in my small system. Last week, I have a single Fanvil x5U phone that is auto answering some phone calls and placing the call on speakerphone. The phone is also picking up some calls [and putting them on speakerphone] that were...
    • biggreyphone
    • Thread
    • auto answer fanvil x5u hosted 3cx
    • Replies: 3
    • Forum: Fanvil

  2. Solved Replace X5U with X6U

    I just replaced an X5U with an X6U. I went into the provision tab of the X5U and changed the MAC to the X6U, which worked as expected. How can I change the phone type to X6U without loosing all the phone settings?
    • sonnyh1
    • Thread
    • fanvil x5u fanvil x6u phone settings replace phone
    • Replies: 12
    • Forum: Fanvil

  3. Fanvil X5U V2 not registering after moved to client site

    We set up our first router phone on our first Startup Pro plan. Provisioned the phone in our office as a router phone and tested for a few days make sure everything worked fine. I then took it to our client's site where it initially registered, but then dropped sometime after I had left. What...
    • Arjanvde
    • Thread
    • fanvil x5u router phone sbc startuppro
    • Replies: 7
    • Forum: Fanvil
  4. LeeContracting

    Fanvil X5U saying Sip Register Failed

    I had set up a 3cx system for another company I support. It worked just fine. I'm trying to configure a new system and using a Fanvil X5U phone on a hosted StartUP. The company has less than 10 users that will need phones. When I have the phone started up it just goes to a screen where I...
    • LeeContracting
    • Thread
    • 3cx sip registration fanvil x5u
    • Replies: 13
    • Forum: SMB

  5. Set MCast button / disable being put on hold when dialling Multicast Group

    Hello, I am hoping that I have just missed something super simple and obvious and that someone can help. I haven't been able to find any forum posts having similar issues. I know that our broadcasting works, as I have been able to do it, so I doubt it is a setting there. We are unable to get...
    • k.davies
    • Thread
    • fanvil x5u hold hold music multicast paging groups
    • Replies: 3
    • Forum: Fanvil

  6. Solved Fanvil phones not being upgraded

    I have several new Fanvil phones [X7 X6U X5U] being used on a hosted 3CX system. It says the phone firmware is out of date and will be automatically updated during the daily hour I have selected. It however is not being updated and the hosted system appears not to allow for a manual update.
    • biggreyphone
    • Thread
    • fanvil x5u fanvil x6u phone update
    • Replies: 6
    • Forum: Fanvil

  7. Fanvil x5u freeze and reboot bluetooth issue?

    I have found a couple of forum posts mentioning what seems to be similar issues, none I found have solutions and they are closed for additional updates. https://www.3cx.com/community/threads/fanvil-handsets-freeze-periodically.76433/ -Posted Sep2020, closed for replies...
    • BlueOni
    • Thread
    • bluetooth fanvil fanvil x5u freeze random reboot reboot
    • Replies: 12
    • Forum: Fanvil

  8. Outgoing call drops as incoming call is coming in

    Hello all. I currently am hosting a 3CX instance in my AWS LightSail and have a client who is experiencing a issue when they are dialing a number out, or waiting for the other person to pickup, the call would be dropped when a incoming call comes in. The calls that are coming in are from a...
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