fax failure

  1. TownTech

    New Setup: Faxing can send out but not receive. (fax tones heard)

    I have a client that I setup a Grandstream HT001 for his fax machine. I can send faxes out to other fax machines and the faxes come through with no issues. When I try to fax to the Grandstream HT001 to receive from another fax, I can hear the faxing tones come in, but then get a long solid tone...

  2. Fax device does not send/receive with HT802

    Hello, the constellation is this: 3cx Server (Self hosted - cloud) <-- SBC <-- Grandstream HT802 <-- fax device (Brother 8360p) troubles: Sending and receiving with the fax device is not possible to other fax devices Sending and receiving with the fax device is possible to other devices using...
    • Chili.
    • Thread
    • can not fax with g711 fax fax failure fax to fax g711 codec ht802 t.38
    • Replies: 5
    • Forum: Phone System / PBX

  3. Partial Faxes with G711 and Fax failure with T.38

    I have been working on this issue for a long time. About a month now. I have created a wireshark captures for the many many tests I have performed. Context: We have recently pulled a 3CX from a hosted cloud environment, to an on prim environment. We experienced a loss of fax capability. Enabled...
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