We tried changing outbound parameters, but that only worked for internal forwarding. We are trying to make it work for when the call gets forwarded tot an outside number. Does anyone have more information.
Hello all,
This is my first post on the forums, hopefully, I'm posting this in the correct place, if not please forgive me.
We are currently building a system for a real estate company and their current system we are trying to emulate.
Basically here is how it works.
The call comes in and...
Hello 3cx community,
I have an issue with call forwarding to mobile number.
when I set 3cx to forward calls to mobile number on the extensions provisioned on mobile devices it automatically chooses forward to mobile
when I set the same on a deskphone it works well,
Please advise.
Thank you...
Hi All,
I am currently facing an issue with forwarding rules at a customers 3cx v16.5 phone system. There are 5 status options available in 3CX, 1. Available, 2. Away, 3. DND, 4. individual, 5. individual, but with the 4th status - in our case called business trip the forwarding rule was set to...
Good morning all,
We have a 3CX customer (free edition) with six handsets. Two DDI numbers setup which both need to go to one extension (not a problem, easy peasy!) Two hunt groups with three phones in each.
The customer would like the call flow as below:
Call comes in on 01234 123456 and...
I posted last week about my problem which was when I asked 3cx to forward to a number, that it would fail. Even though I could call that number manually without any issue.
So I figured out where the Activity Log was and found these entries.
[Flow] Target endpoint for xxx-xxx-xxxx can not be...