group rights

  1. PaulEmous

    Trainee to listen in on calls

    I've read this -> https://www.3cx.com/community/threads/allow-managers-to-listen-but-not-allow-managers-to-listen-to-each-other.55893/ However my situation is a bit different: Customer has a trainee (ext201), they want to listen to calls being made, specifically from (ext100). Other calls...

  2. Management console user rights / group rights to hide CRM contacts entirely (including search)

    I think it'd be a good idea to have this option as one of my clients got the latest v18 update 8 final update and has told me that even though his CRM contacts are off he wants to be able to disable them from showing up in search results in the contacts tab on the webclient / mobile app which...
    • techdept@themaynardgroup.
    • Thread
    • contacts contacts search crm crm contacts crm integration group rights integration search user rights
    • Replies: 0
    • Forum: Server
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