I am configuring a new 3CX Startup Free PBX. When Out of Officehours callers should be redirected to a voicemail. The voicemail should have a custom greeting. The message from the caller should be delivered as a audio file in a mailbox. Is this possible?
Things I tried:
- Redirect callers to...
Currently, voicemails are separate from Call Recordings. Voicemails are not available to admins, and voicemails are not retained in 3CX if deleted by the mailbox user.
For legal discovery purposes we have clients that need access to all recordings of calls, including voicemail.
This should...
Currently if you are on the SwitchBoard, within the 3CX WebClient, and you choose to TRANSFER a call to a Queue, you woudl type the number of the Queue. In the selection box, it lists the Queue AND the Queue VM as options to transfer to.
This is causing confusion.
Would like to see an option...
Hi everyone,
Today, we can transfer to a voicemail of a queue and that send the message by mail to every agents of the queue who have a mail adress.
But the voice mail message is the basic file of voicemail "RECYAMSH".
If we have to use the function for just one queue, it's fine we can only...
This is what is needed for group voicemail.
- a separate voicemail box from any extensions voicemail box
- must have it's own voicemail message / greeting
- must be able to notify multiple phones with a message waiting light
- message waiting light must go out on all phones when someone has...