hot desking

  1. Hotdesking phones not allowing sign in

    Hello, I've got a location that has quite a few Yealink T27G's that are having problems that we think might be provisioning related. All of the phones get no service and have a "Default password error". Changing the password gets rid of the password error, but it still gets no service. We've...
  2. JamieLewisIBT

    Auto Logout of HD at certain time of day

    We have had a request from a customer who uses hot desk that they would like all hotdesk users to log out at 8pm so nobody forgets to log out.
  3. Hotdesking - SBC not listed in drop down

    I have a site that is on-prem at the moment but will soon be migrated to cloud. In preperation we are configuring the phones to route through an SBC. We have had no issues thus far except for when configuring a Hotdeskphone to route via a router phone. Both devices are Yealink t-54w and both are...
  4. BLF on Hotdesk IP Phone

    We would like to add some BLF keys to our Fanvil Before the user has logged in. We can do this manually on each handset but looking for a way to do this from 3CX. We mainly would like to add some login shortcut keys for certain members of staff. Thanks in advance
  5. Solved SnomD745

    Hy we are using snom d745 in a hotdesking setup when a user places a call the uses is logged out. i figured out the phone has a function key "Logoff" , i can place this inactive on the phone setup page but this does not store this perm is there a way to loadup a template with the logoff button...
  6. hotdesking with non-computer-friendly agents

    Hi, for one client we have, we will probably need to use hotdesking to satisfy theirs needs, let me explain the context : in a small office (5 users), all calls are handled by one standard with always one agent. But sometimes, its one agent, sometimes another one depending on the organization...
  7. Calling a hot desked extension that's logged out?

    I'm using Yealink phones...Is it possible to call a hot desk extension if no users are logged in? I know I can do direct IP calling, but the IP isn't static so I can't program that as a BLF/Speed dial.
  8. Custom templates and hot desking feature

    are there any plans for the future to allow custom templates on a hot desking phone. this is not available to my knowledge on 15 and I am not sure about 16. thanks
  9. Hot Desking Phone. Can I use a customized template?

    The problem is with GrandStream GXP-2170. We are located in Canada and we are using Celsius. For the extension phone, we have no issue as we can customized the template. But for Help Desking Phone, we can not. Yes, we can use the web GUI on the phone to change the location and to Celsius...
  10. Changing Hot Desking Display-Information

    Hi everyone, not quite sure if I am right here. I do have an issue with my Hot Desk [Snom 370 and newest firmware]. I basically would like to ask for the possibilty to change the display name for e.g. from "HD00001 | HD00001" to "Please register with dialing *77*extNR* ", which works...
  11. Hotdesking and the api

    I have a some questions regarding the new hot desk functionality within v15 of 3cx. 1) is it possible to modify a hotdesk phone template? 2) via the API is it possible to tell if a hotdesk Extension currently has a user logged in or is currently free? 3) does a hotdesk extension within the API...
  12. V15 hot desking and CTI problem att. transfer

    We have now configured hot desking for our welcomedesk. everything works great. Only one little problem left. If the person at the welcomdesk will transfer a call to a person by att. transfer the microfon will not be muted and no music is on for the caller. Will this be solved in a futher release?