hotel services

  1. 3CX V20 integration with opera fidelio wake-up call not working

    Hello, We have set up an integration with opera fidelio Hotel system on 3CX V20. The integration works properly for changing extensions names to the names and titles of guests. The only missing feature is the triggering of the wake-up call from the hotel system. A Digital receptionist was...
  2. 3CX v20 integration with Fidelio Hotel Service

    Hello, I am trying to set up a connection for Fidelio Hotel Service under Admin -> Integrations -> Hotel Services. All the fields are just grayed-out and I have no options to modify settings or add a new connection. I am using 3CX v20 Professional 24 CC. Is this funcionality available on the...
  3. WakeUp IVR and localized Prompts sets

    Hi all, i'm trying to configure an IVR for using it with a PMS but i'm encountering some issues on the prompts sets. Right now the global language of the PBX is Italian, so when i create the IVR of type "wake up" i can choose between Italian or English prompts sets. I also read (...
  4. PMS Integration outside LAN

    I am attempting to integrate the PMS via Mitel SX2000 integration where 3CX is cloud hosted. I've configured the Hotel Services section with a port of 4001 and forwarded 4001 through the customers firewall to the PMS. I've verified that the port is open into the customer's LAN from the 3CX...
  5. 3CX integration with Opera PMS system possible?

    Hey guys, Can 3CX work with Opera PMS? I only see MitelSX2000 and Fidelio listed as officially supported.