incoming call cannot hear

  1. 3CX PhoneSystem Media Server need restart to hear again

    Hi, I have a problem with 3cx self hosted. Randomly, users cannot hear phone (sometimes only external calls, sometimes also internals) until I restart the 3CX PhoneSystem Media Server. After that, everything works fine again. We had this issue also with previous version (we actually are on...
  2. No sound on incoming calls, webclient and mobile app

    Hey I think I'm in the wrong category, but for some reason the forum thinks I'm on a hosted system when it's hosted on DigitalOcean. I added a second SIP Trunk to 3cx. This one is generic and came with basic instructions from the provider. I am getting calls and receiving calls, but on incoming...
  3. Outgoing call bi-directional, Incoming call one-way

    Hello, Started having this issue it seems when our company upgraded to V15. If I call out, the communication is fine, bi-directional. I can hear them, they can hear me. If a caller calls me, they can hear me talking, but I cannot hear them. I have tried adjusting my firewall settings for...