incoming call flow

  1. MaxDaemon

    Incoming call issue

    I've spent hours searching and trying to find a logical reason for this happening. Basically, we have had thousands of successful calls in the past year, but suddenly we have one single customer (on our mult-tenant) that can't receive calls from one single vendor. My SIP provider swears it's...
  2. Solved Cfd - redirect incoming call to one or to another extension for even or odd weeks of the year

    Hi, In an earlier forum-thread, I read it is possible, with CFD, to redirect an incoming external call to one or to another extension week on week: Callflow based on week number | 3CX Forums However, I don't understand how I have to combine the given C#-code with CFD... Would somebody be so...
  3. getting the call flow to work

    Hello, I'm new to cfd and just created a flow to process incoming calls. the flow will scan a db to look if the calling number is already present in a table and route the call to the assigned agent extension. if the number is not present, it will have to route it to the ring group. while...