Hello all,
Hopefully I'm in the right area for this request as we're unable to use any of your existing CRM integrations, so trying to leverage SQL instead. The API for our aged CRM lacks a number lookup endpoint so the template generation approach didn't appear to be applicable either.
For...
Hi,
Totally newbie to 3CX. Finding out the best way to identify below details in our web application when call rings or at-least picked up at destination;
Call unique Id
Call queue name
Incoming number
Destination extension
We are able to perform contact lookup from our CRM API but now sure...