#ivr

  1. Menu functionality (IVR style).

    When will we be able to have a chat answering messages and the customer being able to choose between the service queues? This function would be very important to split the company with the same number.
  2. Add # and * keys to Digital Receptionist Menu Options

    The main customers have IVR prompts with # and * keys in their old systems and it would be great if you can add these keys to the 3CX menu options to help migrations and also to have 2 more keys available to use. Thanks in advance, Omar De Souza.