When will we be able to have a chat answering messages and the customer being able to choose between the service queues?
This function would be very important to split the company with the same number.
The main customers have IVR prompts with # and * keys in their old systems and it would be great if you can add these keys to the 3CX menu options to help migrations and also to have 2 more keys available to use.
Thanks in advance,
Omar De Souza.