ivr direct dial

  1. 3CX V20 IVR Disable Extension Dialing

    Hello Everyone, In my PBX, I have an IVR that it's used for out of office conditions and it was in DTMF Mode in V18 to prevent external callers from dialing extension numbers. I have upgraded the PBX to V20 U1 and this feature seems to not be available anymore and the update renders these IVRs...
  2. ArcHernandez

    Solved Direct Dial to any extension during out of office hours not working

    Hi 3CX family, First time posting I have a little issue, i recently installed a new system Ver 20, on pem, and all is well except for direct dialing to any extension during out of office hours. This is how it is setup, i have a main IVR which has a few DIDs that take incoming calls and routes...
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