license conversion

  1. Downgrade from 256sc to 192sc

    Hello all, hope you are all having a good day, i have a Subscription that will expire on the end of the month and we need to Downgrade from 256sc to 192sc. i asked my partner and said "that the downgrade is not available. If the customer needs a different license, you will have to purchase it...

  2. 3cx License and FQDN Reassigment

    Hi All, I have created a 3cx hosted instance using an NFR license for some testing. I am looking to amend the FQDN but I am not seeing any option to unlink the license from FQDN on the instance or the partner portal. My ultimate goal here is to create an instance, peform some testing and...

  3. Swap 2 Licenses around

    Hi I have 2 self hosted V20 instances running, i have accidentally allocated the wrong licenses to the systems (one license has 4 concurrent calls and the other has 16 concurrent calls) What would be the best way to move the licenses around when i try the replace license tab i get a error that...

  4. Users Loading Very Slowly

    I'm running version 18.0 (Build 935). My license has been automatically converted from perpetual to annual subscription recently. When I click on the users link, it takes very long to load the list. Shows a blank list until the list is displayed. Usually several minutes (up to 10 minutes)...
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