Hello
We have successfully integrated WhatsApp Business API with 3cx since v18.
However, incoming messages do get delivered to internal users as configured.
The following are screenshots of our settings:
Default route is set to Department, and 'CallCenterQuality' has been selected.
Department...
I have a user who is always showing as "unregistered". When I look from the user's end, it says she is available for calls. She is getting messages and replying. I am not sure why it shows as "unregistered". Any help is appreciated. Thanks.
EDIT! FOund my answer just after posting this...
Hi,
it would be extremely useful to have the search function of the Chat section can search also through message history, rather than just contacts.
Many thanks,
I just switched a client to 3CX from RingCentral and he asked how to view the list of users and their unread/total message count. I told him I wasn't aware of anything like that in 3CX but that I would look into it. Does anyone know of something like this for 3CX?
You know those floating red circles in the top right corner of your apps when there are unread messages?
These are called badges in iOS.
I noticed that badges only show up on the 3CX Mobile App when you have a missed call. I would like to see these badges show up when you have an unread chat...
Iphone | 5 and 6 | IOS 12.0.1 | Latest 3CX IOS app version | 3cx 15.5 up to date
The message font is so small we can't read it, we have set Text Size (in display settings) to largest size but messages text size does not change. Zoom also does not help as part of the message goes off screen and...