msteams

  1. 3CX Call Recording Stops When Call Is Handled by Microsoft Teams (Direct Routing)

    Hi everyone, I’m experiencing an issue with call recording in a 3CX + Microsoft Teams (Direct Routing) environment, specifically when calls are transferred from the Teams client, and I’d like to know if this is a known limitation or if anyone has found a workaround. Environment: 3CX as PBX...