muisc on hold not working

  1. BSBESIT

    On Hold Music - Not working for callers

    When someone calls in they are greeted with a menu right off the bat. After selecting an option they are then forwarded to that extension. As the physical extension is ringing in the office, the caller is hearing silence. What the heck is happening? This is a new issue and I have not...

  2. Hold Music Works When Calls Are Parked but Not on Hold

    Hey All, I'm having an odd issue here. When we place a call on hold it doesn't play our hold music, instead, it is silent and plays a terrible buzz noise about every 30 seconds. However when I place a call on park it plays the hold music fine. I restarted all the services via the dashboard...
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