no audio on calls

  1. Shared Park / Pickup Feature - No Audio on X6U

    Wondering if anyone has come across something like this... We have a client with about 8 Fanvil X5U-V2 sets, 1 X210 for reception and one user with a X6U set. This is an on-prem deployment in vmware. It was brought to my attention that the user with the X6U set has no audio in either direction...
    • JFACS
    • Thread
    • no audio on calls pickup call shared park
    • Replies: 0
    • Forum: Fanvil
  2. TLCtech

    User experiencing silent calls after 2 rings

    I have a user that says they are trying to call out, and instead of ringing, the sound cuts after two seconds. The user says it will ring twice, sometimes longer, and then the line will go dead, and will sometimes skip to VM or the person answering. Other times it will remain dead indefinitely...

  3. Unsupported Unsupported provider

    Hi folks, I'm a bit of a noob to this VOIP world. I have setup 3CX PRO (v18.0) on Digital Ocean. I have a SIP trunk with Andrews & Arnold in the UK. On speaking to the SIP provider, everything is set up correctly their end. When I try to ring into my DO 3CX install via our main line in, I...

  4. No sound on incoming calls, webclient and mobile app

    Hey I think I'm in the wrong category, but for some reason the forum thinks I'm on a hosted system when it's hosted on DigitalOcean. I added a second SIP Trunk to 3cx. This one is generic and came with basic instructions from the provider. I am getting calls and receiving calls, but on incoming...

  5. Phone rings. But no audio

    Dear All Trying to configure a on premise 3cx on a windows 10 machine. All the firewall checks are completed successfully. Internal calls are working fine. But the Incoming and outgoing calls are not working. Incoming calls are ringing on the called number but the caller cannot hear the dial...

  6. Yealink T54W No audio on LAN between other IP Phones

    I'm fairly sure this has nothing specifically to do with the yealink phones, rather how 3cx handles IP phones in general (speculating at this point). I recently have implemented hairpin NAT for our 3cx server to avoid split-dns for LAN and WAN clients. This is working as expected so far...
    • MSET
    • Thread
    • lan nat no audio on calls remote ip phone stun
    • Replies: 7
    • Forum: Yealink

  7. 3CX Windows App

    Hi Everyone, I have a 3CX installation with a offsite cloud hosted 3CX PBX, I have a user who is using the Desktop 3CX app with a Bluetooth headset, And when she makes calls internally (via extension numbers) or externally she has no audio at all, she cant hear the person on the other side and...

  8. Solved Audio not going through on Windows client and Web client (For incoming and outgoing calls)

    Good morning, I'm trying to figure out what could be going wrong with the web client and Windows client. I'm currently on the latest version and the audio stopped working out of the blue. The ringer works fine and I can hear when I have incoming calls but the moment I pick up, nobody can hear...
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